Managing an Oracle Cloud solution can be complicated. You may have a very simple SaaS or PaaS set up, with very little integration and therefore most of your technical requirement will sit with Oracle but this will still require some form of managememt.
However there are very few organisations that have it that simple. Many have a multi-site, multi-product implementation, involving 3rd party products hosted on PaaS or IaaS, with a PaaS environment for your application extensions and extensive integration. If this sounds like you then you will still require a technology based support solution, just as you did when running your on-premises solution.
We have the knowledge and expertise to help your organisation maximise the benefits of a flexible, elastic Cloud or hybrid environment, without compromising on security, visibility, reliability or functionality.
Our Technical Support can provide exactly the support coverage you need for your business success. Whether you choose an Oracle environment that is on premise, in the cloud, or a hybrid cloud solution, we can provide end-to-end support and guidance for you—when, how, and where you need it.
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